Reviews & Scores
We are super passionate about the business payroll space because we think it adds tons of value to our readers. It’s cost effective and saves you a lot of time and money when you want to stay focus on growing your business and also when you just want to improve operational efficiency.
We use two types of scores on our site:
- Advertiser score (0-5 stars)
- Comparison page score (0-10 scale)
Advertiser score
We take a comprehensive and nuanced approach to all of our reviews. Our team looks at various factors to assess the quality of the the payroll services that we review on our site. Every service receives a final star review score on a 1-5 scale that is visible on the service review page as well as other pages.
What do we review
We review payroll services with a focus on payroll, HR services and Global payroll. In our review we cover the pricing, features and ease of use of every product. We also check the reputation of the brand on services such as Trustpilot and the Better Business Bureau.
Ease of use
We consider the overall payroll experience. Users should easily find their way within the site and the payroll platform. We review the availability of automation features as well as the opportunities to streamline the payroll process with a growing business.
Pricing
The rates for the packages and services on offer are also important factors to consider. We review whether the rates are reasonable for the included features in each package and compare them to other providers offering the same services. We want to find affordable rates for our audience with the most reputable services. We also review the visibility of pricing and transparency of what is included in each package.
Support
Payroll services that offer top-notch resources and responsive and knowledgeable customer support will get better review scores than those that do not offer the same kind of support.
The payroll process could be intimidating as we want to make sure we are paying correct salaries as well as staying tax-compliant. We review and test the availability and quality of the support service with a focus on chat and phone support knowledge and availability.
Comparison pages score
Aside from the product review score as seen in our review pages, we also score every product separately on our comparison pages. Our comparison pages cover multiple products (i.e. payroll services, HR services, global payroll etc.), and we score every product on those pages seperately as well.
For the comparison pages review score, we consider multiple factors including the quality of the product or service for the topic, audience engagement, advertising fee, and conversion rates. Every service receives a final review score on a 1-10 scale that is visible on the comparison pages. We update all scores from time to time.
Disclaimer: Advertising fee
As we have mentioned above, the advertising fee does impact the position different brands appear on our site. As our site is free to use for our users, we are supported by the advertising fee we receive from the brands we promote on our site. The review process is not an exact science and gets even more complex when we need to consider the additional services that are offered by every payroll service.
We work hard to provide you with the most comprehensive and accurate information, but keep in mind, the information changes all the time and we cannot guarantee the accuracy of the information. We also encourage you to review multiple sources before taking a decision and to carefully review the full terms of every product. We also suggest you read our Terms of Service prior to use.