SurePayroll Review 2024
SurePayroll is designed for the payroll processing needs of small businesses with teams of 1 to 100 employees. Its simple yet comprehensive platform includes features like same-day/next-day payments, benefits administration, employee self-service tools, time tracking, tax filing, reporting and analytics, and more.
- Simple and quick payroll implementation
- No penalty tax filing guarantee
- Integrates with numerous accounting sites
- U.S. payroll only
- Limited customizations
SurePayroll review: Ease of use
SurePayroll has an intuitively built, easy-to-use interface that makes processing payroll a breeze for small teams. Its employee self-service portal and mobile app are also user-friendly.
We like the extensive support provided by SurePayroll to help with setup and navigation. In addition to customer support, users can access step-by-step walkthroughs and a setup wizard to get accustomed to the platform more quickly.
If you’re migrating your payroll system and employee data from another software, you only need to sync all your data and make a few customizations. On the platform, you can start running payroll within minutes.
SurePayroll review: Pricing
SurePayroll offers two plans: No Tax Filing and Full Service. Both have a base price and an added per-employee fee. SurePayroll doesn’t provide pricing on its website. You can get a custom quote after providing some business details and the type of payroll structure you need.
Currently, SurePayroll is offering six months of payroll services for free.
No tax filing
The No Tax Filing plan is for businesses that need automated payroll solutions but plan to file their taxes themselves. There is a tax calculation feature along with the following:
- U.S. payroll
- Onboarding
- Mobile app
- Reporting and analytics
- New hire reporting
- Limited customer support
Full service
The Full Service plan includes all features from the No Tax Filing plan along with the following:
- Automated tax calculations and filing
- Full customer support
SurePayroll review: Features
SurePayroll’s list of features is varied, with lots of options for paid and free add-ons.
Payroll
Users can run automated payroll from anywhere and on any device. SurePayroll doesn’t limit the number of payroll runs, and you can opt for a direct deposit setup allowing same-day and next-day payment.
The platform sends notifications before processing payroll so you can make changes if needed. If you’ve made an error, you can cancel the run and stop the process so long as you are within the cancellation window.
Tax calculation and filing
SurePayroll offers clients a taxes-paid and filed guarantee. The platform tracks changes in tax regulations, calculates tax liability, and files taxes on your behalf. It covers state, federal, and local taxes.
HR add-ons
HR add-ons offered by SurePayroll include benefits administration, new hire reporting, pre-employment screening, and more. Admins can track and approve employee hours, add new workers, schedule holidays, etc.
The only drawback is that some of these features are only accessible as an add-on for an additional fee.
Reporting
SurePayroll offers various online payroll reports so users can gain insight into their payroll processes. You can view, download, or customize these reports to access up-to-date stats for the chosen data.
Their reporting tools seamlessly integrate with your accounting software to streamline tracking. They also have an integrated clock that helps prevent manual errors.
Employee self-service portal and mobile app
The self-service portal and mobile app offer your employees a lot of autonomy while reducing the load for your admin. Employees can use these tools to access W-2s and 1099 Forms, view pay stubs, check tax and deductions, view personal profiles, and more.
Your admin team can use the mobile app to run payroll remotely or view reports, approval dates, employee records, etc. However, they cannot edit any of the information. The mobile app sends notifications when documents are ready to view.
Time tracking
SurePayroll offers time-tracking features through integration with StratusTime time clock. This paid add-on enables businesses to track employee hours and import the data into their payroll system. Employees can simply clock in and clock out their working hours, and the system automatically calculates payments.
If you don’t find the time-tracking feature to your liking, you can integrate with a third-party software solution of your choice from the SurePayroll marketplace.
Software integrations
SurePayroll’s software integrations take care of the missing business functions on its platform, such as accounting, bookkeeping, time and attendance, workforce management, forecasting, financial automation, and more.
Here are some of the most popular software solutions that SurePayroll integrates with:
- Intuit Quickbooks
- Less Accounting
- Xero
- FreshBooks
- Sage
- AccountEdge
- Intacct
- Webtimeclock
- Homebase
- Nettime Solutions
- Novatime
- TimeTrex
- Zip Forecasting
- AcroTime
- Buddy Punch
- And more.
Additional features
Apart from those mentioned above, SurePayroll also offers:
- FSA and HSA fund management
- Wage garnishment calculations
- State and federal labor law compliance tools (such as compliance posters, how-to guides, etc.)
SurePayroll review: Customer support
SurePayroll’s customer care team is available via phone, email, and live chat six days a week. Phone and live chat support is available Monday through Friday from 8 a.m. to 7 p.m. CST and on Saturdays from 9 a.m. to 1 p.m. CST.
SurePayroll also have a comprehensive knowledge base, an FAQ section, and YouTube video tutorials for more detailed information on common troubleshooting issues.
SurePayroll review: Verdict
SurePayroll offers users a unified platform for easy payroll processing, tax filing, time tracking, reporting, and HR tasks. It is very user-friendly and offers excellent customer support with quick implementation and data migration.
However, pricing is quite high for small businesses planning to scale. Many paid add-ons in their offerings can quickly increase the cost of signing up and getting all the functionalities you need.
For small businesses that need basic yet reliable payroll solutions, SurePayroll is a good choice. If you plan to expand your team and operations, you may want to consider Paycor which offers more advanced features at lower prices.
